Returns & Exchanges

At Samsung Microwave Parts, we understand the importance of getting your appliance back in working order, which is why we offer a 30-day hassle-free return policy for all unused and uninstalled components. If your part is defective or does not fit your specific model, we are committed to providing a prompt exchange or full refund to ensure your kitchen remains functional.

Return Process

• 1.
  Verify Part Condition

  Ensure the microwave part is in its original packaging, has not been installed, and shows no signs of electrical wear or cosmetic damage.

• 2.
  Request an RMA Number

  Contact our support team with your order number and the specific model number of your Samsung microwave to receive a Return Merchandise Authorization.

• 3.
  Secure Packaging

  Carefully pack the component in a sturdy box with protective padding to prevent damage during transit, clearly marking the RMA number on the exterior.

• 4.
  Inspection and Refund

  Once our technicians verify the part's integrity, we will process your refund to the original payment method or ship your replacement part within 3-5 business days.